B E R J A Y A M U T U A L

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Berjaya Mutual Berhad ("Berjaya Mutual") is a subsidiary of Berjaya Capital Berhad. Berjaya Mutual was incorporated in Malaysia on 24 September 1990 under the Companies Act, 1965. The principal business of Berjaya Mutual encompasses the management of unit trust funds and portfolio management.

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Contact Us

How To File A Complaint


Internal Dispute Resolution
Address

Berjaya Mutual Berhad
(Formerly known as Inter-Pacific Asset Management Sdn Bhd)
West Wing, Level 13,
Berjaya Times Square,
No. 1, Jalan Imbi,
55100 Kuala Lumpur, Malaysia.

Telephone Number

+603-2117 1889

Fax

+603-2142 6029

Email Address

[email protected]

Website

https://www.berjayamutual.com.my



If you are not satisfied with how your complaint has been handled, or the resolution provided by us, you may file your complaint to the Financial Markets Ombudsman Service (“FMOS”), Securities Commission Malaysia (“SC”) or Federation of Investment Managers Malaysia (“FIMM”), for an independent dispute resolution service.



Financial Markets Ombudsman Service (formerly known as Ombudsman for Financial Services)

The disputes can be filed through the Financial Markets Ombudsman Service (FMOS) website under the “File A Complaint” section. Alternatively, you may call FMOS general line or visit FMOS office to submit the disputes in person or mail the documents. Please be advised that FMOS no longer accepts complaints or documents via fax.

Address

Financial Markets Ombudsman Service
(formerly known as Ombudsman for Financial Services)
Company No: 200401025885
Level 14, Main Block,
Menara Takaful Malaysia,
No. 4, Jalan Sultan Sulaiman,
50000 Kuala Lumpur

Telephone Number

+603-2272 2811

Website

www.fmos.org.my



You can also direct your complaint to the SC even if you have initiated a dispute resolution process with FMOS.


Securities Commission Malaysia
Address

Consumer & Investor Office
Securities Commission Malaysia
No. 3, Persiaran Bukit Kiara,
Bukit Kiara,
50490 Kuala Lumpur.

Telephone Number

+603-6204 8999

Fax

+603-6204 8991

Email Address

[email protected]

Website

https://www.sc.com.my



Federation of Investment Managers Malaysia
Address

Legal & Regulatory Affairs
Federation of Investment Managers Malaysia
19-06-1, 6th Floor, Wisma Capital A,
19, Lorong Dungun, Damansara Heights,
50490 Kuala Lumpur.

Telephone Number

+603-7890 4242

Fax

+603-2093 2700

Email Address

[email protected]

Website

https://www.fimm.com.my